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Here are just a few of our many testimonials:
“From start to finish, everyone exhibited a genuine and professional
concern for us, for our home, and our project. The attention everyone paid
to the details, and to completing a high-quality remodeled project,
demonstrated to us that your folks take pride in their work and care about
the customer’s satisfaction and providing an excellent job.”
- Gary & Amy
“The outcome is beyond our dreams!”
- Dolf & Dorritt
“Thank you for making our experience so positive. We love our new kitchen
and are so pleased with everything!”
- The Hoopers
“We wanted you to know that having used our kitchen a little over a year,
we would make the following changes: Not a thing! We remain completely
delighted with all aspects of the project.”
- Rosemary & Jim
“Well it is hard to believe we are actually through with our
project. I love the new kitchen… it looks fabulous.
I wanted to take a few moments to thank each of you who helped with our
project. We had an exceptionally good and positive experience. Every
single person who represented your company was a pleasure to work with.
Hoss and I are actually feeling a void now that you are gone!
All projects have their kinks. For the few that we had, they were handled
in a positive and proactive way. Feel free to use me as a reference
anytime you need one. Thanks again for making a project of this magnitude
a fun experience.”
- Nip
“I am very pleased with my new kitchen. I appreciated the fine service
and your thoughtful employees.”
- Audrey
“We just wanted you to know how impressed and thankful we are for the
exceptional service you provided for old time clients like us. Tom did
such a fine job on our hinges and he did it in the most pleasant way.
We actually look back with joy at the weeks Mark and his crew worked on
our kitchen 20 years ago.
We wish you all successful years in your business and much happiness for
you and your families and all of your associates. God bless you all.”
- Johauna and Herbert
“We’re done with our complete kitchen remodeling. We wanted to tell you
what a pleasure it was working with you and your staff. You, Emily, Steve,
and all of the other employees and subcontractors provided us with
excellent workmanship and customer service. However, one item must be
brought to your attention. Auer completed the job in 5 weeks and 2 days.
This is one projection we are glad you missed. Thank you Ron for
everything as the results exceeded our expectations. Please thank Steve
for his outstanding work.
Enclosed is our final payment for our kitchen remodeling. Consistent with
the entire process, your invoice was easy to follow, and best of all,
correct. I find it amazing that after all the items that made up our
kitchen remodeling project your estimate was within 1.5% of the final
total. I’m having difficulty convincing friends that a construction
proposal can reflect the actual price. We want to wish the best of luck to
you and your staff in the future. Thanks so much for everything.”
- Dave and Sandy
“We are beyond thrilled with our new space. We started with an outdated
cramped closed-plan kitchen and dining room. What we ended up with was a
dazzling new kitchen with plenty of room for everything we wanted,
including an 8ft long island and a large table that seats 8-12 people.
Everyone we worked with was outstanding. The customer service was
remarkable from start to finish. We never felt pressured to make changes
we weren’t comfortable with and we were included in every last detail. If
there was something we weren't happy with, you worked with us until we were
satisfied. Our foreman told us everyday what would be happening with the
work, and if there was a day without activity, he would let us know
exactly why. We never felt “out of the loop” during any part of the
process. I would not change a thing about our new kitchen and we will
absolutely use Auer Kitchens again for other remodeling jobs in our home.”
- Pete and Candace
From start to finish, Auer did a terrific job. I could not be more
pleased with the workmanship and customer service. Matt Auer designed the
space and did a terrific job. He listened carefully to what we wanted and
came up with a plan to get us the kitchen we were hoping for. Emily helped
us pick out our cabinetry, which we are very happy with. The construction
crew was terrific. Even though we were not living in the home at the time,
they were meticulous in their clean up every day. The space was sealed off
and each day, all of the tools were put away and the area was cleaned as
much as possible. The entire crew came dressed professionally in Auer
Kitchen polo shirts and clean clothes. We were able to be out of the house
for a limited time and they did absolutely everything they could to come
in on time without any sacrifice. Everything about the team was
professional and courteous. Mark Auer was in charge of the construction
process and he did a great job keeping us well informed of the progress
being made. When the job was done, all of the manuals for the appliances
were put into folders and left for us in a box. There were a few minor
things that needed to be fixed after construction was finished. The
microwave was dented and a refrigerator door had a little scratch. When we
called, Auer was super responsive, arranging to fix everything very
quickly. Their customer service is top notch. Tom, who is in charge of
service, is fast responsive, and just as professional and great to work
with as everyone else. When you work with Auer kitchens, you get top-notch
customer service, top-notch craftsmanship and top-notch attention to
detail. This is a wonderful family run business that I would work with
again in a heartbeat. When we decide to redo our bathroom, they will be
our first (and maybe only) call! I highly recommend them.
- Mr. & Mrs. Symson
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